Email is one of the most popular forms of business communications, but managing what is junk versus what is necessary can be difficult. Chances are – you've had necessary communications sent to your junk folder while still receiving junk mail in your inbox. It's a hard balance!
TravelSafe wants to help make sure all of our clients are receiving important emails regarding travel insurance. In order to help ensure proper delivery, you might need to add travelsafe.com and sevencorners.com to your whitelist – also known as an approved or safe sender list.
Together with Affinity IT, an information technology service provider in Pennsylvania, we've put together a list of popular mail clients and how to add TravelSafe to your list of safe senders.
It's important to note that this is simply a guide. Our team is not designed or trained to assist with advanced technological issues. To gather this information, we reached out to a professional IT technician trained in email deliverability. They were able to provide us with information on whitelisting domains for web and desktop email clients.
IMPORTANT: The server that hosts your mail may have junk email filtering settings that block messages before they reach your mailbox. You would need to contact their customer support for assistance with these kinds of issues.
Web-based email clients are emails systems that are accessed through a web browser when connected to the internet – think Gmail, Aol, and Yahoo mail. The majority of web-based email clients are free, which is why it is a popular choice for many. Here are the most popular web-based email clients and how to add travelsafe.com to your whitelist.
AOL has a pretty sensitive spam filter, and once they deem a domain spam, they will automatically send all emails from that sender to your spam folder. The good news is that it's not a difficult fix. AOL will not mark any emails sent from your contact list as spam. We've included the most important emails for receiving information from TravelSafe, but you may need to add others at a later time. If you still experience trouble after following the steps below, please contact AOL Customer Support here.
Follow these easy steps to add TravelSafe to your whitelist:
Comcast is another web-based email client that will block entire domains (think travelsafe.com) to from your inbox once they send an email to your spam folder. Once you add en email address to your Comcast contacts, you should receive all emails from that sender. For further assistance regarding your Comcast email, please be sure to reference their customer support center here.
Follow these easy steps to add TravelSafe to your whitelist:
Earthlink is a web-based email client that many use. You should be able to receive emails from TravelSafe by adding us to your contacts using the steps below, however, if you still are experiencing a problem you will need to contact Earthlink support. Here is their customer support center.
In order to whitelist email senders in Gmail, you may need to do one of three things: add a sender to your contacts, mark messages as "not spam," or create a filter for the address. Here is how:
Adding the address to your contacts:
Marking messages as "Not Spam:"
Creating a filter for the address:
It is possible to add TravelSafe to your Netzero whitelist following the steps below, but contact their customer support service here if you continue to experience issues receiving emails from travelsafe.com.
To whitelist email senders in Yahoo! Mail, you may need to do one of three things: add a sender to your contacts, create a filter, or mark messages as "not spam." If you follow these steps and are still experiencing issues with your Yahoo! Mail account, be sure to contact their customer service support for further assistance here.
Marking as Not Spam:
Adding to your contacts:
Creating a filter for the address:
Desktop-based email clients are emails systems that allow you to access your email via computer. Security is typically more advanced for Desktop clients and is usually offered by your operating system (Mac or Windows).
Apple Mail is a popular desktop email system for Mac, iPhone, and iPad users. For all intents and purposes, we will focus on adding contacts to your whitelist via your Mac. For further assistance, be sure to contact Apple Support.
Adding TravelSafe to your contacts:
Adding a rule so TravelSafe emails will be delivered to your inbox:
Outlook is a popular desktop client for many Windows users. If you want to whitelist TravelSafe, you'll need to let Outlook know it is always safe to get our emails. Messages received by any of the domains in your safe senders list will never end up in your junk folder – unless your mail server has settings stopping your email prior to it reaching Outlook. For more information, visit the Microsoft help center here.
Here is how you can make TravelSafe a Safe Sender: