The Itinerary

Position Statement Regarding Recent Terrorist Attacks and Travel Insurance

Posted Nov 16, 2015 1:59:37 PM in Press Releases by TravelSafe Insurance

On Thursday November 12th & Friday, November 13th, 2015, multiple terrorist attacks occurred in Paris, France; Baghdad, Afghanistan; and Beirut, Lebanon, claiming the lives of many. 


Read about all three attacks here

The U.S. Department of State identified these as terrorist attacks, and as such, these tragic events meet the guidelines and requirements for coverage under certain TravelSafe travel protection plans.

At least 187 are left dead and over 300 injured. The most shocking and deadly attacks began in Paris close to the Stade de France just after 9:20pm local time. 

The Telegraph UK outlines everything that took place in Paris, highlighting the location and effects of each attack. You can read more from this article here

Conditions have been unstable in different areas of the Middle-East for what seems like forever, but travel warnings have been recently issued for both Lebanon and Afghanistan

How is my travel insurance policy affected? 

Plans purchased on or before November 12th, 2015, may have coverage for these attacks.

Any travelers currently in France, Afghanistan or Lebanon and in need of assistance should please contact their plan’s 24 hour emergency assistance hotline.  Representatives are available at all times to assist arranging emergency medical transportation and treatment.  Clients’ safety and well-being is our priority.

TravelSafe understands other travel plans may be impacted by these events.  Travelers currently on their trip may incur unexpected costs from delays or missed flights.  Many plans offer trip delay coverage after a 6 hour delay and missed connection coverage after a 3 hour delay.  Trip interruption coverage may also apply if portions of the trip cannot be completed because of the attacks, or if it is necessary to return home early.  Please contact TravelSafe with questions, and please always review the plan documents for details.

For those with upcoming travel plans to any of these cities, trip cancellation coverage due to a terrorist attack may be available.  Some plans require the trip departure to be within 30 days of the attack in order for coverage to apply.  To confirm whether coverage is available for your scheduled trip, please consult your plan documents or call us with your questions.  Agents are available 24/7 and eager to assist you.

This information is a general overview of coverage benefits that may apply if travel plans are impacted by these terrorist attacks.  The coverage available will be based on the terms in your travel protection plan.  Please refer to your plan documents to learn more or contact TravelSafe with questions.  Agents are available 24/7 and happy to help.

Who you can contact in case of emergency

Those currently traveling in Paris, Beirut or Baghdad are advised to contact One Call International for any emergency assistance, including Non-medical Emergency Evacuation. One Call can be reached outside of the U.S. and Canada at 1-603-894-4710 by calling collect. 

If calling One Call to notify of a family member or client traveling in any of the affected areas, please call 1-800-555-9095.